Privacy Policy

Last modified: May 8, 2024

Introduction

Cypress Escrow and Settlement Services, Inc. (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect, use, store, and share your personal information. 

If you are a California resident, click here for specific disclosures about how we collect, use, store and disclose your personal information, along with your privacy rights.

This policy applies to information we collect when  

• You access or use our website at cypressescrow.net (“Website”).

• You use our products and services (“Services”).

• We communicate by e-mail, in-person, telephone, or other communication method.

• We obtain your information from third parties, including service providers, business partners, and governmental departments and agencies. 

• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

• You interact with us to conduct business dealings, such as the personal information we obtain from business partners and service providers and contractors who provide us certain business services.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time, please see Changes to Our Privacy Policy below. Your continued use of this Website and our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

Information We Collect About You

Depending on how you interact with our Website and Services, we collect the following types of personal information from and about you:

• Unique identifier, IP address, username and password, name, postal address, location, email address, and/or telephone number. 

• Social security number, account name and number, driver’s license number and license plate information, passport number, and/or state or foreign identification number.

• Your spouse, date of birth, gender, and marital status. 

• Your bank, credit or debit card number, financial information (including loan information and any personal information required under laws and regulations), and/or insurance policy number.

• Your internet connection, the equipment you use to access our Website, and usage details.

• Professional or employment-related information, such as your occupation, work history, salary history, and/or education history.

• About your internet connection, the equipment you use to access our Website, and/or usage details.

• Any information required by laws and regulations for us to perform Services. 

How We Collect Information About You

We collect your personal information:

• Directly from you. This includes the interactions you have with our Website and third party partners. If you visit the Website, you provide information when you have viewed a page or clicked a button.

• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

• From third parties, for example, our business partners (such as brokers, agents, credit agencies, and applications to assist in digitally signing documents). Such partners may create transactions on your behalf. Such information that can be provided is the same as the information we may request, collect and process from you. While our partners platforms or websites will be governed by their own privacy policy, any personal information that is transferred to us will be protected as though it was submitted by you.

Information You Provide to Us:

The information we collect from you on or through our Website and Services may include:

• Information that you provide by filling in forms we require to perform Services. This includes information provided at the time of registering to use our Website and Services.

• Information you provide when you report a problem with our Website or Services.

• Records and copies of your correspondence (including email addresses), if we communicate to you or you contact us.

• Your responses to surveys that we might ask you to complete for research purposes.

• Details of transactions you carry out through the use of our Website and Services. You may be required to provide financial information before placing an order through our Website.
• Your search queries on the Website.
  
• You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website or transmitted to other users connected to your transactions and the Services or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to your information, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies:  

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

•  Details of your visits to our Website, including traffic data, IP address, logs, and other communication data and the resources that you access and use on the Website.

• Information about your computer and internet connection, including your IP address, operating system, and browser type.

This Website does not support “Do Not Track” browser settings and we do not permit third parties other than our analytics and service providers to track users’ activity.

The information we collect automatically is only statistical data and does not include personal information. It helps us to improve our Website and Services so we can deliver better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customize our Website according to your individual interests.

• Speed up your searches.

• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information below.

We do not collect personal information automatically, but we may tie non-personal information collected automatically to personal information about you that we collect from other sources or that you provide to us.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect personal information about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information below.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website, Services, and its contents to you.

• To provide you with information about our Services that you request from us.

• To fulfill any other purpose for which you provide it.

• To provide you with notices about your account and transactions.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• To notify you about changes to our Website or any Services we offer or provide though it.

• To provide technical support.

• To comply with legal and regulatory requirements. 

• In any other way we may describe when you provide your information.

• To promote other Services that may be of interest to you, unless you opt-out to from receiving such information. 

• For any other purpose with your consent.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us at [email protected]; however, we are required by law to retain certain confidential information that includes your personal information for five (5) years. For more information, see Choices About How We Use and Disclose Your Information below.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may also aggregate, de-identify, and/or anonymize any information collected through the Website in such a way that we cannot reasonably link the information to you or your device. We may use such aggregated, de-identified, or anonymized information for any purpose, including without limitation for research and marketing purposes. 

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. These third parties include service providers that provide hosting, storage, networking services, SMS providers, email services, payment and banking services. 

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Cypress Escrow’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Cypress Escrow about our Website users is among the assets transferred.

• To third parties to market their products or services to you if you have consented to or have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.

• To fulfill the purpose for which you provide it. For example, if you give us your email address, we will use it to communicate with you. We will ask you to provide certain information and transmit the contents of that email to certain third parties that need to communicate with you for us to further perform Services on your behalf. 

• For any other purpose disclosed by us when you provide the information.

• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• To enforce or apply our terms and conditions of Services and other agreements, including for billing and collection purposes.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Cypress Escrow, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email with your request to [email protected]. 

• Our Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. 

• Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request to [email protected].

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information

You may also send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. 

To learn more about California residents’ privacy rights, visit https://oag.ca.gov/privacy/ccpa.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].

Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.

• Access and delete certain personal information.

• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).

• Data portability.

• Opt-out of personal data processing for:

• • • targeted advertising (excluding Iowa);
    • sales; or 
    • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).

• Either limit (opt-out of) or require consent to process sensitive personal data. 

The exact scope of these rights may vary by state. To exercise any of these rights please contact us at: [email protected]. To appeal a decision regarding a consumer rights request, please contact us by email at: [email protected].

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: [email protected]. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and personal information will be encrypted. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. 

Children Under the Age of 18

Our Website and Services are not intended for children under 18 years of age. No one under the age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. 

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: 

9401 Wilshire Blvd, Ste 920

Beverly Hills, CA 90212 

[email protected] 

 

PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

Cypress Escrow and Settlement Services, Inc. (“Company” or “We”) is collecting your personal information and sensitive personal information to support its business operations, including for the following purposes business purposes listed in the chart below. 

We will not sell the personal information, including any sensitive personal information, we collect or share it with third parties for cross-context behavioral advertising.

We may collect the personal information and sensitive personal information categories listed in the table below. The table also lists, for each category, our expected retention period, use purposes, and whether we sell the information or share it with third parties for cross-context behavioral advertising.